“When you came to our home and quoted for the above subject, we were taken by your enthusiasm for Woodfield Windows and the product you suggested for both jobs, to say that we were a little sceptical that all you promised could or would be achieved was an understatement, but just how wrong can a person be!
During our conversation you mentioned three fitters (including yourself) that you had earmarked to do the installation, as it transpired you allocated John Dale. What a refreshing professional, between him and a colleague (who was with us only a short time) the job was completed to an exceptionally high specification.
I should like to place on record my sincere thanks to all those who worked on our double glazing, they are a credit not only to themselves but also to the company and the work ethic shown was second to none. Have no doubt when asked we will be recommending Woodfield Windows for any double glazing requirements.”
Mr P. A. Laker
Friendly and efficient installation:
“Just a short note of thanks, for the efficient installation of porch and windows earlier this week. I cannot heap enough praise on John and his brother for the skilled work they undertook. Nothing was too much trouble, their craftmanship was superb, and their cleaning skills legendary. All rolled in with a great sense of humour. Thanks again.”
Swift and professional installations:
“I wanted to write to you and your crack team for the swift supply and installation of new double glazing windows for the entire flat. I’m very pleased with the appearance; they are, as you promised, ‘A rated products’ both visually and, I’m sure, performance wise.”
Flexible and professional service:
“I recently contacted you to get a quote for a client of ours who was looking to sell her flat and wanted to replace the windows prior to selling. We contacted several companies in order to give her a full picture of her options and not only were you the most competitively priced you were also the most helpful and informative. The owner decided to go with you but we had access issues with the current tenants. This is the end took us over two months to sort out and gain you access but you were always patient and helpful even though this dragged on.
Now the windows have been replaced the flat looks so much better. They are well fitted and you left no mess behind once you were done.
Both myself and my client and extremely happy with both the quality of the work and your professionalism throughout. We would not hesitate to recommend you in the future.”
Russel Cox, M.N.A.E.A
Manager, Daniel Estate Agents
New windows and doors:
“My wife and I wish to place on record our complete satisfaction with the completed work, and congratulate your lone installer on his splendid workmanship. He was very obliging and helpful, and we cannot praise him enough – and to cope with the entire job single-handed was a brilliant achievement in itself, let alone the fine finished outcome! To say we are very pleased is an understatement and our appreciation goes to the craftsmen who constructed the windows & doors and as for your expert installer, whose name I regret I did not get, you should be proud to have a man with his qualities in your organisation.”
P.S. The restoration of the pebble dashing around the window is indistinguishable from the original – well done!
Superb repairs on antique leaded light:
“I am writing to express my gratitude about the superb work done to repair our antique leaded light front door. This door is of inestimable value to us, and it was essential that the repair was carried out with sensitivity to the period detail.
You didn’t let me down. I will not only come to you again, but will recommend you to anyone we know who needs that kind of quality glazing doing.
With my good wishes”
Emergency window replacement:
“This is to ‘Thank You’ for sorting out an emergency broken window due to a bird which really frightened Danny’s wife and young children. You were there within half and hour of contact and sorted it all out with little fuss. I am so grateful to you for being so calm, friendly and so efficient when it was so essential. I have been to see the new windows and they look very nice and the job is so neat.
Danny, his family and I are very impressed by the service and especially your personal touch including the texts to let me know you had sorted the problem.
I have no hesitation in recommending you to friends, colleagues and family.”
Whitestar Dental Practice
Door security check:
I am writing on behalf of my mother, who lives in Weighton Road, Harrow Weald.
My mother wishes to pass on her thanks for the superb service that you provided when you undertook to check the security of her backdoor. All this was following a visit by an emergency locksmith, whose questionable sales pitch attempted to scare her into selling her a new door. As my mother and her sister, who are both in their eighties, live alone in the house, my mother became quite worried with regard to the security of the door and came into your shop with the full intention of buying a new door.
Your offer to check the door was gratefully accepted and your subsequent visit confirmed that the door was sound and did not need to be replaced.
The fact that you did not even charge for the visit is testament to the integrity and honest of your organisation and both myself and my mother thank you.”
Fast window repair:
“Last Thursday I spoke to Wayne at Woodfield Windows relating to some issues with some glass at home.
Wayne immediately gave me his availability so that he could organise a house visit to evaluate the problems and provide me with an estimate.
To cut a long story short I had some broken handles and a few panes of glass that needed to be replaced due to damage. On the day Wayne was due to come I was extremely stressed out, 2 Sky engineers in and out of the house, climbing walls to fix satellite issues, not to mention it being my daughters first day at school. When I called Wayne he was very understanding and sympathetic towards “the day from hell” I was experiencing. I asked if he could come over a few hours earlier and without hesitation he said, I’m on my way.
Within half hour, Wayne arrived. He could not have been in my house longer than ten minutes and without me even realising what was going on Wayne had already replaced all the broken handles, measured up the glass and ordered it, he didn’t even have time for a tea!?
A week later the glass arrived and Wayne came over to install this. Again, within 30 minutes Wayne had replaced the old for new window panes… simple as that were his chosen words!
Anyhow, I would really like to thank Wayne and Woodfield Windows for the fantastic customer services and experience that I received throughout, not to mention at a very reasonable price!
Naturally I would have no hesitation whatsoever in recommending Wayne and Woodfield Windows to all my family, friends and business associates alike.
I now fully appreciate, if you need anything glass, Wayne is definitely the man to ask!
Splash back assistance:
I just want to let you know that I am very happy with the service I have received from you and your company for my kitchen splash back that you have quoted for and are going to fit. From helping us to choose the material and colour to quotation Wayne has been brilliant. The price I must say was very reasonable compared to other companies that I even felt embarrassed asking for a discount and just agreed to the price he gave me.
I will from now on lookout for anyone who is looking for glass because I surely know Wayne is the man to ask.”
Professional window installation:
I would like to let you know how very pleased I am with the installation you carried out for me recently at my house in Berkhamsted. It was a pleasure to have this work carried out by you and your team who really did put my mind at ease. From the minute you arrived I felt the whole job was well organised and carried out in a very professional way. The old windows were removed with great care not to cause any damage to existing decorations and the new fitted with attention to detail. The end result being a transformed property. All the old windows were taken away on the same day and the making good of the external pebble dashing was superb.
All in all I am extremely happy and would not hesitate to recommend you to any person who may be contemplating having new windows or indeed doors. Please pass on my thanks to your fitters and let them know how very pleased I am.”
May I thank you, your team for the great job of replacing all of our windows.
The boys worked so hard despite the extreme heat and did a thoroughly professional job. The disruption was minimal, I would recommend your company without hesitation.
Good luck, best wishes to all”
Joy & Peter Martindale
Speedy door lock repair:
I would like to thank you for the work you did at my mother’s house. She had a problem with the lock on her front door which meant she could not lock the door properly. I was worried about her safety and the security of the house not to mention the implications of her insurance. After I contacted you, you arranged for one of your men to visit her immediately and fix the problem so she can now be safe in her home. For such a small job, your service was fantastic.
I will have no hesitation in recommending your services in the future.”
Another happy customer:
“Great job on our windows and conservatory!
Mr and Mrs Quirke
Professional double glazing installation:
“I recently passed you a referral for a property I am managing on behalf of my client where the double glazed units had failed in his property. The windows were only 3 to 4 years old and the company who had installed them could not be approached as they had ceased trading. As you can appreciate my client was not very happy to find himself in this position. This is now the second time you have carried out work for Lets Match clients. I can confirm I would have no hesitation in recommending Woodfield Windows to friends, family members, Lets Match clients and BNI colleagues as the work was carried out in a speedy and professional manner at the price quoted.”
Lets Match Ltd
Local, friendly and professional:
“We chose to get our splash back from Woodfield Windows because we wanted to go with a local company and were more than happy with the service from start to finish. Wayne was very friendly and professional and ensured that the installation process went smoothly. We couldn’t be happier with the end result and we will be recommending Woodfield Windows to friends and family.
Nisha and Carl Childs
Professional team with stunning results:
“I am delighted with my new replacement windows and doors, Gary and Mick worked very hard to achieve the best possible result and they were pleasant to have around the house. Additionally the fascias, soffits, guttering and barge boards have been fitted, with the result being quite stunning. The team were highly skilled and worked hard, as well as being polite and considerate. I will certainly recommend Woodfield Windows to anyone thinking about having their windows replaced as friends recommended you to me.”
Going the extra mile:
Hi, just a note to say how very impressed I was by the service I received the other evening. I rang your office late evening on Tuesday in a panic as my french doors would not nearly close. I assumed they must have expanded in the extreme heat. I was on my way out for the evening and obviously I couldn’t leave the house unsecured.
It was Lewis who picked up the phone, he was just about to go home but he came straight round to my rescue and adjusted the doors which had dropped significantly since they were fitted.
Thanks again to a charming and very conscientious young man. I will continue to recommend your company to my friends.
Yours, Dawn Parsons
Quality service when you need it most!:
Just wanted to drop you an email to thank you for all your help in getting me back in my house after I locked myself out!!!
Lewis was a total superstar and we are so very grateful to him for all his efforts in getting me back in!
I promise not to lock myself out again – haha!
Thanks once again to you, Lewis & Woodfield Windows.
Very best wishes,